We need to change our culture and flip it from top-down tech to empowering full care teams and putting them in the driving seat, as the people that will need to use a digital tool to care for patients. There are large opportunities to improve the experience and efficiency of NHS care, and we need to find better ways of providing care teams with the space, time and skills to explore and adapt to realise them.
Where this means changing the way we contract, manage, or work with our IT suppliers, we do so. Where this means opening up our products and solutions to respond to the designs and working patterns of care teams, we do so. Where this means contributing to changes in national architectures, international standards and at-scale approaches to digital delivery, we do so.